Lately we have seen a spate of unhappy individuals making very specific complaints in the clubs, sparking huge debates and outpourings of similar grievances. We decided to let it go, this time, instead of purging messages, so folks could see what happens.
We’re sure most of you will agree wholeheartedly that this is a waste of time and effort, no good end is served by having the clubs dominated by complaints from unhappy members. The clubs are properly the forum for constructive suggestions and batting around of ideas: they are not a place to use as a soapbox to advance particular agendas. Please present any positive suggestions or ideas clearly and concisely, in paragraphs, not using ALL CAPS. At no time should any post contain criticism of, or finger pointing at, any individual whatever.
Please do NOT make posts in the clubs complaining about league-specific problems, misbehavior by members/TDs/other staff etc. Such issues should be dealt with through the proper channels. Any such posts will be deleted.
We have very specific, and effective, channels to go through when you are seeking redress or change. If you have a grievance or a complaint, you should communicate it, via e-mail, to the HA of the specific league involved. If you feel the HA is not responsive or is not treating you fairly, your next step would be to copy the correspondence to firstname.lastname@example.org, our VP for Members relations.
These people are specifically tasked to deal with complaints and irregularities, some of which are bound to crop up from time to time. No good purpose is served by public venting of these issues, all it does is put individuals on the spot and promote defensive behavior.