Reply to: 278970 by watertowerman1
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Answering as CribP's HA -
This is not a rule - it's a temporary solution to a problem we cannot fix, and it wouldn't very helpful to constantly update a help topic, simply because a play site has an issue.
The only way to really inform the players, is to post here in the clubs, and remind on weeklong EMs until a better solution can be found