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New ... TD Evaluation and Feedback balouza       2/16/2006 02:46

In addition to the TD Evaluation form, Players may now send detailed comments or complaints on the TD Performance using the "Feedback" feature added at the bottom left corner on the Tourney Page, and on the TD Evaluation confirmation page:

  • Both positive and negative comments are welcome.

  • The Feedback Form will have certain Subjects for you to select; this Subjects List would include:

    TD - Great Performance
    TD - Excellent Support to New Players

    TD - Played While Hosting
    TD - Rude to Players
    TD - Unfair to Players
    TD - Not Responding to enquiries
    TD - Ignored Table Invites
    TD - Ignored Timer Requests
    TD - Favoritism
    TD - Late Opening Tourney
    TD - Late Starting Tourney
    TD - Absent During Tourney
    TD - Changed Tourney Rules after Opening

  • Please include details if you perceive there is a problem that needs more explanation, up to 600 characters.

  • Please email the HA with any further details, and attach screen shots supporting your comments; Screen Shots work great, a picture is better than a 1000 words. No need to attach Eliters pages, as these are available to Admin.

  • To capture a screen shot: Press Print Screen (3rd key from right on top row, labelled "Prt Scrn"), and the entire monitor screen will be copied. Immediately paste it into Word or a Graphics-editing program, before making any other screen shot. If you wish to capture only the active window, hold down the "Alt" key while pressing "Prt Scrn".

  • The HA will consider the comments or complaint, will investigate any incidents, and will take the necessary action.

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