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12/17/2017 - 12:50  EST

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Reply to:  128175  by  szytmz << Prev  128216  Next >> Reply | Post New
Re: admin contact xvxwickdxvx      7/16/2006 15:45

Hi Szytmz,

I am not sure what type of emails you are referring to. Eliters has various contact points. If the matter specifically addresses a particular league, it should be sent to league HA. If you get no response, then it can be forwarded up.

I have copied Help Topic 1191 - How to Contact Us. Please take a moment to read through this and determine the best person for you to contact regarding the issues you are having.

Wickd
VP Leagues

To make sure that your ideas, suggestions, inquiries, and complaints will have the proper attention, we advise you to email them to the appropriate person using the "Contact Us" function on Eliters Menus.

League's Matters

If the Email subject is related to a certain League, please use the "Contact us" for this specific League available at the bottom of the League Menu.

Emails related to League's issues should never be addressed or copied "CC" to Eliters corporate staff, unless they were sent first to the League Admin and were not replied to within 7 days.

All Emails sent or copied to corporate staff before being sent first to the League Admin will be ignored. For this reason, please make sure to attach all previous correspondence on the subject to the email.

League Subjects include:

League General; For subjects related to Joining the League, including withdrawals from League, and any other matter related to the League and not covered by one of the following categories.
Tourneys; For all matters related to the League Tourneys, including ideas and suggestions related to tourney types and formats, and errors in reporting results etc.
Stats; For questions related to League matches and tourneys stats, activity, and rankings.
Staff; For questions related to TD Applications, or to commend a TD, or report problems with a staff member.
Player Misconduct; For complaints related to the behavior or conduct of other Eliters.
Eliters General Matters

If you have a question, inquiry, complaint, or a problem related to a certain League, please use the "Contact us" for this specific Leaguem available at the bottom of the League menu.

If your question, inquiry, or comment is not related to this specific League and is common in nature, or you do not get a reply from the League Admin within 7 days, please Email it to the appropriate corporate staff using the Main Menu Contact Us link.

General Subjects include:

Registration; For questions and inquiries related to Registration as a Member, including User Name, ID change, and ID problems and enquiries.
Membership; For questions and inquiries related to Premium Membership benefits, payment, maturity, and renewal.
Lost Password; If you forgot or lost your password. For security purposes, please send your inquiry, stating your exact Eliters User Name. Your password will be sent to the same E-mail address you used to register in Eliters.
YEPs; For questions or inquiries related to your YEPs account, transactions, or balance.
$ Accounts; For questions related to your US$ account, transactions, or balance. Also, for cash deposits and transfer requests from your account to you.
Site & Systems; For suggesting any site or system improvement. Please have as much details as possible about the suggestion or idea. Also, this category may be used for reporting any system, or technical problem, or error. Please specify in detail the conditions that lead to the problem, with a copy of the error message you got.
Policies & Rules; For interpretations or clarifications of Eliters Policies & Rules.





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