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11/17/2017 - 14:30  EST

  Help Topic Game Help 
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Tournament Rules << Prev  2199  Next >> Club Discussions
TD Evaluation and Feedback Last Update: 8/21/2012

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Players may report if a TD did a fabulous job, or if they have a complaint regarding the TD behaviour or performance. The use of emails or Tickets to report any comment or feedback on any TD will not be considered.

TD Evaluation

Players may evaluate the TD Performance using the "Evaluate TD" feature added at the bottom right corner on the Tourney Page:

  • A simple Evaluation form appears on the Tourney Page and remains available until the tourney is finished.
     
  • This feature is available only for Premium Members actually registered in the specific Tourney.
     
  • To register your evaluation, select the appropriate evaluation level using the drop down list (Excellent, Very Good, Good, Average, Poor, and Very Poor), and click GO.
     
  • After the Player registers his/her evaluation, a link is provided to contact the League Admin for further detailed Feedback.
     
  • A link to Tourney Page is also provided, so you may go back to the Tourney.

Feedback

Players may send detailed comments or complaints on the TD Performance using the "Feedback" feature added at the bottom left corner on the Tourney Page, and on the TD Evaluation confirmation page:

  • Both positive and negative comments are welcome.
     
  • The Feedback Form will have certain Subjects for you to select; this Subjects List would include:

    TD - Great Performance
    TD - Excellent Support to New Players
    TD - Played While Hosting
    TD - Rude to Players
    TD - Unfair to Players
    TD - Not Responding to enquiries
    TD - Ignored Table Invites
    TD - Ignored Timer Requests
    TD - Favoritism
    TD - Late Opening Tourney
    TD - Late Starting Tourney
    TD - Absent During Tourney
    TD - Changed Tourney Rules after Opening
     
  • Please include details if you perceive there is a problem that needs more explanation, up to 600 characters.
     
  • Please attach screen shots supporting your comments; Screen Shots work great, a picture is better than a 1000 words. No need to attach Eliters pages, as these are available to Admin.
     
  • To capture a screen shot: Press Print Screen (3rd key from right on top row, labelled "Prt Scrn"), and the entire monitor screen will be copied. Immediately paste it into Word or a Graphics-editing program, before making any other screen shot. If you wish to capture only the active window, hold down the "Alt" key while pressing "Prt Scrn".
     
  • The HA will consider the comments or complaint, will investigate any incidents, and will take the necessary action.
     

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